Return Policy

At MetalPosterArt.com, we strive to ensure you are completely satisfied with your purchase. We understand that sometimes, items need to be returned. That's why we offer a straightforward and accommodating return policy.

180-Day Hassle-Free Returns:

• You have 180 days from the receipt of your item to initiate a return.
• Returns within this period are free of charge. We will provide you with a shipping label to our central returns facility; the specific address will be shared with you via email upon return request.
• To start the return process, please reach out to us at customerservice@metalposterart.com. We kindly ask you to include a brief explanation of your reason for returning the poster, which will help us to improve our products and services.

Beyond 180 Days:

• We recognize that sometimes, it might take longer than 180 days to decide. MetalPosterArt.com is committed to your satisfaction, even beyond this period.
• Returns initiated after 180 days are still accepted, regardless of the timeframe. However, these returns are subject to a 20% restocking fee, which will be deducted from your refund.
• The same process applies for these returns: contact us at customerservice@metalposterart.com, and we'll guide you through the steps to return your item.

Refunds:

• Refunds are processed promptly once we receive and inspect the returned item. The refund will be issued to the original payment method.
• Please note, the item must be in its original condition 

We value your patronage and aim to make your return process as smooth as possible. For any further questions or assistance, feel free to contact our customer service team.